Here is your updated Refund Policy tailored specifically for astragio, with all references updated to reflect your brand and contact details.

REFUND POLICY

We love our customers and want you to love your purchases without the stress of being stuck with an item you don't like. We understand the difficulties of shopping online and will ensure we provide top-notch service so you will always be happy shopping with us!

 

RETURN POLICY

astragio will accept, for return or exchange, items that are purchased off our website within 30 days of purchase under the following conditions:

• There are no visible signs of damage

• All original packaging is intact

• Any sign of damage will compromise the astragio guarantee

Item(s) cannot be returned or exchanged after 30 days of purchase.

Several types of goods are exempt from being returned. We also do not accept products that are intimate (undergarments) or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we may require a receipt or proof of purchase (order confirmation email) with your order number.

For all returns or exchanges, please contact astragio.help@hotmail.com and provide your order number and reason for return or exchange. We will handle your request based on the rules stated on this page.

EXCHANGES

For all exchanges, please contact astragio.help@hotmail.com and provide your order number and the reason for the exchange. We will handle your request based on the rules stated on this page.

RETURN SHIPPING

You will be responsible for paying for your own shipping costs for returning your item.